SellCut Support

Photo cleanup and AI listing writing for resellers.

Need help?
Email paul@rocketship.co — we reply within two business days. Include your device model and iOS version if you are reporting a bug.

Common questions

Do I need an internet connection?

Not for the core tools. Background removal, document scanning, text recognition and barcode reading all run on your iPhone or iPad. Only the optional AI listing writer and price research reach the network.

What is the API key for?

The AI listing writer talks to Anthropic's Claude. You supply your own Anthropic API key in Settings, and your device contacts Anthropic directly — nothing passes through us. You can remove the key at any time, and the rest of the app keeps working.

What does the free version include?

Everything except unlimited output: background removal, document scanning, barcode reading and template-written listings are unmetered. The free tier includes five AI-written drafts per month. Pro removes the limit.

How do I restore a purchase?

Settings → Restore Purchases. Purchases are tied to your Apple Account, so a new device signed in to the same account can restore without paying again.

How do I cancel a subscription?

Subscriptions are managed by Apple, not by us: open the Settings app, tap your name, then Subscriptions, then SellCut. Cancelling there stops the next renewal.

The cutout has a faint outline around it.

That is background colour bled into the edge pixels by JPEG compression. SellCut erodes the mask before feathering it to remove this. If you still see it, re-shoot with more contrast between the item and the surface behind it.

Can I use SellCut for property listings?

Yes. Realtor mode writes copy for Zillow, Realtor.com and Redfin. It is written to follow the Fair Housing Act and will not describe the kind of buyer a home suits. You remain responsible for reviewing anything you publish.

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